Telephone Advice/Telephone Consultations
Sometimes it may be appropriate for patients to have a telephone consultation with the most appropriate health professional, either a nurse or a doctor.
If you would like to speak to a doctor/nurse but do not feel that an appointment is necessary please telephone a doctor or nurse between 11.30am and 12 noon. If the doctor/nurse is unable to take your call reception staff will take your telephone number and brief details of the reason for your call, and ask the clinician to call you back. Please ensure that you are able to take a call back from the doctor or nurse throughout the day - the doctors may ring up to 6.30pm in the evening. Time does not permit us to keep trying to ring.
The doctor/nurse may still want you to make an appointment after discussing your problem on the telephone.