Your Data Matters to the NHS
Information about your health and care helps the NHS to improve local care, plan local services and research new treatments. In line with GPDR 2018 the strict rules about how this data can be used were strengthened. Patients can choose whether confidential patient information is used for research and planning. To find out more click the document below and visit www.nhs.uk/your-nhs-data-matters.
Your data matters to the NHS
Team Changes March 2019
Dr Matt Smith is taking a period of six months away from the practice, on sabbatical. We wish Dr Smith a happy time over the summer and look forward to welcoming him back on Wednesdays and Thursdays from the beginning of October.
We are delighted that Dr Yousuf Hanif, who completed his training locally under Dr Smith's leadership, is with us for six months, working on Wednesdays and Thursdays from 1st April. We extend a very warm welcome to Dr Hanif.
We are delighted to have welcomed Joanne Hallinan to the Brig Royd team on 11th March. Joanne is an Advanced Nurse Practitioner and will be responsible for the management of our patients with chronic diseases. Her prescribing qualification will enable her to take the lead in this area. Joanne's role straddles nursing and GP skills and more information about Joanne's role can be found by clicking the link below.
Advanced Nurse Practitioner role
Practice Nurse, Sue Wade, is working on Mondays and Fridays from 1st April, increasing her nurse time with us.
We are temporarily unable to offer an ear irrigation (syringing) service due to breakdown and loss of equipment. Please follow the link below for advice and self care guidance. (This will take you to the Clinics and Services pages, click on Patient Information Leaflets and scroll down to the foot of the page.
Prescribing of "over the counter medicines" is changing
NHS England have issued guidance to prescribers entitled ‘Prescribing of Over the Counter Medications is changing’. This guidance is a drive to curb GP and pharmacy NHS prescriptions for OTC products for various mild conditions eg. dry skin, nappy rash, colic, mild acne, mild cystitis. However, prescriptions may still be issued if there is an established medical diagnosis eg eczema.
Please follow the link for full details: https://www.england.nhs.uk/publication/prescribing-of-over-the-counter-medicines-is-changing/
We have also added this link to the Patient Information Section of our website ( see home page to find this).
NHS Calderdale CCG spends more than a £1m each year on medicines which are readily available over-the-counter, a cost which is equivalent to 1,109 cataract operations, 74 Breast Cancer treatments or 35 Community nurses.
In line with national NHS guidance Calderdale CCG has agreed to change its approach to make the best possible use of resources. See Calderdale CCG website for further information https://www.calderdaleccg.nhs.uk/prescribing/
As a result, GPs and nurses in Calderdale practices will no longer issue prescriptions for a number of minor, short term conditions. Patients and the public will be asked to buy these medicines themselves from a pharmacy, supermarket or local shop. Patients with long term conditions requiring a regular supply of these medicines from their GP will continue to receive them on prescription. A patient information leaflet is available here https://www.england.nhs.uk/wp-content/uploads/2018/08/1a-over-the-counter-leaflet-v1.pdf
Don’t forget, you can speak to your pharmacist for advice on treating minor ailments and for general health advice.
By visiting your pharmacy you will help to free up valuable GP and nurse time, which can be used to deal with more complex or serious health needs affecting you, your family and the people of Calderdale. A pharmacist will always advise you if they think you need to see a doctor or if an over the counter medicine is not suitable for you.
Health advice and information about your nearest pharmacy and opening times is on the NHS Choices website www.nhs.uk . Self-care advice is available from http://www.selfcareforum.org/resources/patient-portal/
Gluten Free Products Prescribing Changes
At the Governing body meeting of the Calderdale Clinical Commissioning Group in June 2018 the decision to follow the Department of Health recommendation regarding gluten free prescribing was agreed. The minute from the meeting is ‘Calderdale CCG will commission gluten free foods in line with Department of Health guidance and allow the continued supply of bread and mixes on prescription to patients with established gluten sensitive enteropathy with co-existing established wheat sensitivity only’. The link to the CCG meeting papers is below:
Community Social Work Team
Calderdale Council provides a Community Social Work team to work across Calderdale. Their ethos is "to promote and work preventatively with adults to enable them to remain as safe, well and independent as possible within their own homes". They also provide information and support with accessing community groups, social activities and can help with carers' assessments, technology and equipment to assist independence, benefits advice and third sector providers.
The team works from a "shop" called Better Lives at number 42 - it's at 42 Market Street, and patients can drop-in without an appointment.
The team recognises however that they also need to come out to communities such as Ripponden to spread their message as many of our population who may benefit from their services won't get to town that often. The Better Lives team will be at Brig Royd on the first Wednesday morning every month from 8.45 to 11.30, speaking with patients and carers and providing information of the support available.
Clinic letter copies for Patients from Calderdale and Huddersfield hospitals
Calderdale and Huddersfield Foundation Trust has, from 1st June 2018, ceased providing copy letters to patients who have been seen as an Outpatient.
Patients are encouraged to register (when at CHFT) for "Your EPR" which enables them to see their CHFT health record online.
Patients who are unable to use the online system can call 01422 222065 or discuss this when they are at their Outpatient appointment and they are asked to fill in the forms for "Your EPR".
General Data Protection Regulation and Data Protection Act 2018
The management of all personal information we hold about our patients is a priority for all members of the Brig Royd team. In order to meet our obligations under the General Data Protection Regulation 2018 and Data Protection Act 2018 we have published two Privacy Notices - one for patients aged under 13 and the other for patients aged 13 and over. These can be found via the links on the "policies" tab.
In addition we have reviewed all policies which relate to the management of personal information and updated these to ensure they meet the 2018 legal framework. If you have any questions about the 2018 regulation and law please contact the practice.
Please do ensure you advise the practice any time you change your contact details including your mobile number - we rely on patients to maintain their information up-to-date.
Yellow lines around Hirstwood
Please note that the yellow lines around Hirstwood became enforceable in January 2018. Please park carefully in designated spaces only. Please only use the disabled parking spaces if you are a blue badge holder and please ensure the badge is clearly displayed. Many thanks for your cooperation. The yellow lines are for our safety - both car drivers and pedestrians. There are regular patrols of Hirstwood to ensure compliance and parking tickets are being issued.
Improving Access to General Practice
The practice has linked up with other local surgeries through the Pennine GP Federation to provide additional appointments in the evenings and at weekends and on Bank Holidays. Appointments for our patients are now available each weekday evening from 18.30 to 20.00 at Station Road Surgery, and at Station Road Surgery from 10.00 til 14.00 at the weekend and 10.00 to 11.30 on Bank Holidays. These appointments are with the team from Station Road but should be booked via our own reception team. For more information see the "Appointments" page, "Other Appointments" tab.
Annual Review Appointments for Patients with Chronic Diseases
The majority of annual reviews for patients with a chronic disease are undertaken by our Advanced Nurse Practitioner, our Practice Nurses, and not our GPs. The length of appointment and the timing of these appointments varies with the review required. Please do not try to book Annual Review appointments online. Please telephone the surgery to make these appointments. Our staff are trained to book the length of appointment/s required and to advise on any requirements from you before or at the appointment. Many thanks.
Please note that invitations to attend for Annual Reviews are generally triggered by the requirement for a repeat prescription of your medication so please ring to book your Annual Review as soon as you receive the invitation.
Repeat Prescription Requesting System - update
On 1st January 2015 we changed our system for requesting repeat prescriptions. We ask patients to request prescriptions via our online system or in writing.
Very few practices continue to accept phone requests for repeat prescriptions. This is because phone requests can be very difficult to manage. Patients sometimes ask us for “my red tablets” but our receptionist will not always know which treatment you are asking for. Dealing with prescription requests may also prevent callers getting through with an urgent problem.
The major advantage of online requesting is that you can do it anytime – 24 hours a day, 7 days a week - and you are not limited to our opening hours.
Please therefore either request your prescription:
1. Online via www.brigroydsurgery.co.uk – please register with the receptionist for access to our online service. You need to provide photographic ID when registering.
2. In writing using the request slip to the right of your repeat prescription. You can drop this off, post it or fax it to 01422 825063. You can also ask your pharmacy to make a written request for you. Please enclose an SAE if you wish us to mail your prescription back to you.
Requests received online or in writing by 10am will be available after 4pm that day. Online or written requests received after 10am will be available after 4pm the next day. The online system - which is hosed on our behalf by SystmOnline - advises that prescriptions will be ready in 72 hours. We do better than this but we are unable to amend the standard SystmOnline wording. Times are as above.
If you really can’t use another method please only request your repeat prescription over the phone between 10am and 12noon. Requests will not be taken outside these times. Prescriptions requested over the telephone will be available after 4pm the following day.
Patients on repeat prescriptions will require a surgery consultation with a doctor or nurse from time to time.
These changes have been discussed in detail with and supported by the Brig Royd Surgery Patient Group.
Seatbelt Exemption Certificates
It is not our usual policy to issue seat belt exemption certificates. However, each case is assessed on its own merits. Please speak with your Usual GP if appropriate.
All patients have been allocated an Accountable GP. Should you wish to confirm the name of your Accountable GP please ask a member of our team.
Dressings for Patients seen at the surgery
The NHS does not fund GPs to supply dressings which are used for patients when they attend the surgery. Until recently we have supplied some dressings out of our own funds. However, this is no longer sustainable and with immediate effect we are issuing prescriptions for dressings used in the practice.
Most patients will not notice any change as we can process the prescriptions on behalf of the patient and obtain dressings from a pharmacy. Patients who normally pay for prescriptions will, however, be asked to take a prescription to a pharmacy to obtain dressings to being to their appointment with the practice nurse. We will try to prescribe appropriate amounts so that this does not become too much of a problem for the patient.
Please ask a member of the nursing team, a GP or Sue, our Practice Manager, if you have any questions about this.
At Brig Royd Surgery we have always worked hard to minimise unnecessary use of antibiotics and we know that most of our patients have got this message.
As a result of this approach over the years we are one of the lowest prescribing practices of antibiotics in Calderdale, but with your help we can do even better!
If we lose our antibiotics it will be like going back to the 1930s where infections we now regard as trivial could be fatal. An infected cut could be life threatening and an illness like pneumonia would again become a mass killer.
No new class of antibiotics has hit the pharmacy shelves for some time. Even if we discover more medicines simply replacing old antibiotics with new ones is not the only answer as they could also become ineffective. Governments and pharmaceutical companies are considering ways of tackling this situation but for now we may have to rely on the medicines we have, making it essential we ensure they remain useful.
It’s estimated that 25,000 people already die every year in Europe because of infections resistant to antibiotics and in the USA the figure is 23,000 people, every year.
Due to increasing concerns about resistance to antibiotics Public Health England have established the Antibiotic Guardian campaign to help protect antibiotics and improve knowledge about resistance.
The campaign calls on everyone in the UK (the public, animal and human healthcare communities) to become Antibiotic Guardians by pledging to make better use of these vital medicines.
We have been encouraged by the Calderdale Commissioning Group to sign up to this campaign and to display the poster in the waiting room. More information is available at www.antibioticguardian.co.uk.
At this time of year we see more people with respiratory tract infections such as sore throats, earache, sinusitis and coughs and the vast majority of these do not require an antibiotic.
The following link takes you to a really useful patient information leaflet which helps to give useful advice about how long common viral respiratory tract infections last, how to treat these and when to consider seeking help.
Friends and Family Test
We have always welcomed feedback about the care we provide. NHS England has now introduced the Friends and Family Test to enable patients to provide feedback across NHS services. Please do take two minutes of your time to provide us with feedback - all you have to do is click on "Take the Friends and Family Test" from the right hand menu (under Further Information) or click Take Part in the Patient Survey within the online services options at the foot of the home page. Many thanks in advance. Your feedback is important to us.
Important: Ebola (VHF: viral haemorrhagic fever)
Although the risk of Ebola virus here is low, it is possible and we must be prepared.
If you have a fever and have travelled in the affected areas of West Africa within the last 21 days then DO NOT attend the surgery. Please call us 01422 822209 ( 111 out of hours ) and the duty doctor will take more information and advise appropriately.
If you have a fever and have had contact with body fluids of or handled specimens ( blood, urine, faeces tissues laboratory cultures) from an individual or animal known or strongly suspected to have VHF, DO NOT attend the surgery. Call us as above for advice.
see NHS Choices for more information: Ebola information
Bowel cancer screening
for link to nhs website about bowel cancer screening. Only two thirds of those invited participate.
The practice encourages patients to participate in this programme. If you are invited, please take part and reduce your risk of dying from this treatable disease.
HGV medical rules
The DVLA has changed the requirements for vision testing for the HGV medical examination. If you wear spectacles to drive you must bring a recent sight prescription ( within the last four months ) when you attend for your HGV medical. The doctor may have to refer you back to your optometrist to complete the examination. Click here
for more information from the DVLA.
Out of Hours and Urgent Care procedures
During GP hours (8.00am to 6.30pm) we remain available for all patients - please contact the surgery on 01422 822209.
During "out of hours" ie from 6.30pm to 8.00am Monday to Friday and at weekends and Bank Holidays, for non-emergency situations please dial 111.
Calls to NHS 111 are handled by fully trained call advisers, who are supported by experienced nurses. They will assess your symptoms over the phone and give the healthcare advice you need or direct you to the correct local service. If they think you need an ambulance one will be sent just as quickly as if you had dialed 999.
The practice hosted five inspectors on 27/10/15 as part of the CQC ( Care Quality Commission ) process. We would like to thank all patients who offered feedback on our services using the purple CQC cards or in person to the inspectors. We must offer our particular thanks to our Patient Group who helped us prepare for the inspection and came to BRS on the day to support us. The report on our inspection can be found by clicking on "Care Quality Commission" on the right hand menu.