Welcome to Brig Royd Surgery
PLEASE SEE LATEST NEWS FOR OUR UP-TO-DATE POSITION AND ADVICE REGARDING OUR CURRENT PROVISION OF SERVICES IN RESPONSE TO THE CORONAVIRUS PANDEMIC.
INFORMATION ABOUT SYMPTOMS OF COVID-19 AND COLDS AND FLU, AND RECOVERING FROM COVID-19 IS ALSO AVAILABLE UNDER LATEST NEWS. SCROLL DOWN THE PAGE.
This is a very difficult time for all of us and we thank you for your understanding and patience.
We are working hard at Brig Royd Surgery to provide care safely during coronavirus – adhering to NHS operations guidance. We are open - offering routine and non routine care but how this is offered may be different.
If you need advice, please contact us by phone to be initially assessed rather than coming into surgery.
Please follow our safety advice if visiting us for a face to face appointment.
Do not come in to the surgery for your appointment if you have symptoms of coronavirus or are self isolating.
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. Brig Royd Surgery is open and if you need to consult with your GP, please ring us on 01422 822209 or visit our website – our opening hours are 08.00 – 18.30, Monday to Friday. You can also call NHS 111 or use NHS 111 online (https://111.nhs.uk/). Please do not come to the surgery unless you have an appointment.
If you are waiting for a check-up, please be assured we will be in touch.
Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. On arrival for a prebooked appointment please ring the practice on 01422 822209 to "check in" for your appointment. The reception team will advise the GP/Nurse/HCA you are here and the GP/Nurse/HCA will contact you and come and let you in. Please DO NOT WAIT IN THE LOBBY AREA unless it is essential - THIS AREA IS LIMITED TO 2 PATIENTS ONLY.
Phonelines – are busier, therefore please persevere if it takes a longer time to answer or you need to redial. We are sorry for this but please be reassured that we are working as hard as we can and we will answer your call. You may be asked to discuss your condition with our reception team first, to assess what will be most appropriate for you and which member of the health care team is best placed to help you. Please be reassured of your confidentiality at all times.
Safety. Measures are in place to keep you safe from infection during your visit to the surgery. We are working together safely behind the scenes eg. in bubbles, with appropriate social distancing and hygiene. As well as remotely. Ensuring footfall in and out of the surgery is limited helps to protect yourselves , to protect us and crucially, to ensure we can staff the building and protect our service. However, please be reassured that we have contingency plans with neighbouring practices in our Primary Care Network (Calder and Ryburn) if our service is compromised.
Business as usual. We are offering routine and urgent care in the usual way – but this may be delivered differently, with increased use of telephone consultation backed up by Smartphone video link or photographs. If you are waiting for a check up – please be reassured that we will be in touch with you.
Home visits – during Coronavirus, the Acute Visiting Team will offer any necessary visits to your home following a telephone assessment with a GP. This team is staffed by an experienced team of paramedics and advanced nurse practitioners. We also have access to district nurses, community matron, specialist community nurses and social prescribing link workers who can all help to advise and support you. Video consultation, photographs and transport to surgery can be facilitated for you by arrangement.
We understand during these difficult times that access to our service may seem more difficult. By way of explanation - currently, much of our work is via telephone consultation. Whilst on the face of it, this may sound ‘easier’ – our experience is that telephone consultation is time consuming and is taking longer. This is because we are having to take more time to gain sufficient information in order to come to a safe, clinical assessment. We may ask for photographs or a video consultation in addition to this, which takes time. In some cases, we may need to add an examination to complete our assessment, in which case a face to face appointment will also be offered.
The surgery may appear quiet in view of fewer patients in the building and staggering of appointments, for safety. However, we are working flat out behind the scenes and are consulting at pre Covid levels. And we have the added difficulty that our work is slowed up by the new ways of consulting as well as needing to clean down between patients seen face to face and don and doff PPE.
Tolerance - there are many frustrations for you and for us during this period. We aim to treat you with the utmost care and politeness and are working as hard as possible to look after you and offer excellent care. We realise that it may feel as if barriers have been put in your way whilst accessing care – however, we would ask that you treat us kindly and with respect. We will work together to overcome any difficulties. We are grateful for the support of our Patient Group throughout the pandemic. Thank you for your understanding.
Patients invited to attend to see a GP in our respiratory room will be advised by the GP booking the appointment that they should drive to the far end of the car park from the main road and wait in their car, following the instructions given by the GP and by text. DO NOT LEAVE YOUR CAR.
The team at Brig Royd has been providing high quality care for patients in the Ripponden and surrounding area for many years. In 2009 we moved to a large purpose built surgery in the centre of Ripponden which allows us to offer a wide range of services to our patients.
The practice GPs have a wide range of specialist clinical interests. We have three male Doctors – Drs. Bhatti, Hussain and Hanif and five female Doctors, Drs Pickles, Richardson, Dr Freeda Bhatti, Drs Gayle and Sykes.
Appointments can be made by calling at the surgery, telephoning 01422 822209 between 8.00am & 6.30pm weekdays, or booking on-line.
The surgery premises have suitable access for disabled patients. We are situated some 200 metres from the village centre. We have a portable induction loop to assist patients with a hearing-impairment.
Brig Royd is a training practice and you may be offered an appointment with a GP registrar or nurse. A GP registrar is a fully qualified doctor who is gaining experience in General Practice before looking for a practice of their own. Medical Students and Nurses sometimes train here as part of their extended role.
PARKING: Access is needed at all times for emergencies so please park in the designated patient parking spaces. We have two spaces marked out for the disabled. Please do not park on the double-yellow lines to ensure your safety and that of others.
On line services
We offer patients the opportunity to book appointments with the GPs and to order medication which has been authorised for repeat by the GP 24 hours a day, from the convenience of their own home. Simply register at reception for these services (please ensure you bring some photograph proof of ID) and use the links below once the receptionist has given you the log-in details.
Patient information leaflets
Brig Royd Patient Information Leaflets (Click)
Click on the link below for more information on Weekend and Evening Appointments. Evening and Weekend Appointments
Click here to enter SystmOnline for appointments, prescription requesting and most of our online services.
(Site updated 09/11/2020)